Chip & Charcoal Legal
Cookie Policy
This Cookie Policy explains how Chip & Charcoal uses cookies and similar technologies on https://chipandcharcoal.com to support core functionality, improve performance and create a smoother, more personalised browsing experience.
What Are Cookies?
Cookies are small text files that are stored on your device (such as a phone, tablet or computer) when you visit a website. They help the site recognise your device and remember certain information about your visit, such as pages you viewed or preferences you selected.
Cookies are widely used to make websites work more efficiently, support secure login and booking features, and provide anonymous statistics that help site owners understand how visitors use their content. Some cookies are set directly by the website you are visiting (first-party cookies) and others may be set by third-party services integrated into the site (third-party cookies).
On the Chip & Charcoal website, cookies are used purely to support our restaurant, events and offline poker information and booking experience. They are not used to facilitate or promote any real-money wagering, betting or other gambling services.
Types of Cookies We Use
To keep the website running smoothly and deliver a helpful experience across our Restaurant, Menu, Events, Poker, Gallery and Contact pages, Chip & Charcoal may use the following categories of cookies:
Strictly necessary cookies
Essential for core website services and security, such as navigating between pages, loading content, and remembering your privacy and cookie preferences.
Performance and analytics cookies
Help us understand how visitors use the site, which pages are most popular and whether users encounter errors, so we can improve performance and usability.
Functionality cookies
Allow the website to remember choices you make, such as previous booking details or your preferred contact method, to personalise your experience.
We do not use cookies to collect sensitive personal information such as financial details or to profile visitors for gambling-related marketing. Our focus is on providing a modern Australian restaurant experience with family-friendly offline poker nights played purely for fun.
Strictly Necessary Cookies
Strictly necessary cookies are required for the Chip & Charcoal website to function safely and correctly. Without these cookies, you would not be able to move seamlessly between pages, submit contact or booking forms, or manage your privacy settings.
These cookies typically:
- Enable core navigation across key pages such as Restaurant, Menu, Events and Contact Us.
- Support secure transmission of information you enter into reservation or enquiry forms.
- Remember your cookie consent choices so you are not repeatedly asked to confirm your preferences.
- Help maintain the stability and availability of the website.
Because these cookies are essential to providing the services you request when using our site, they cannot be switched off via the on-site cookie settings. You can still block them in your browser, but doing so may cause parts of the website to stop working properly.
Functionality Cookies
Functionality cookies enable the Chip & Charcoal website to remember choices you make and provide enhanced, more personalised features. These cookies are not strictly necessary for the site to run, but they make your visit smoother and more convenient.
Examples of how we may use functionality cookies include:
- Remembering basic details you entered into a booking or enquiry form so that returning visits are quicker.
- Storing your language and region preference for an Australian audience.
- Keeping track of your acknowledgement of notices such as our offline poker disclaimer so you do not see the same message repeatedly.
Functionality cookies may be set by Chip & Charcoal or by selected third-party tools that provide features on our site. If you choose to disable these cookies, some personalised elements or saved preferences may no longer work.
Third-Party Cookies
In some cases, Chip & Charcoal integrates third-party services to improve the quality and variety of content on our website. These services may place their own cookies on your device when you visit our pages.
Examples of third-party cookies that may be used include:
- Analytics providers that help us understand aggregated visitor behaviour and website performance.
- Embedded media or social content, such as image galleries or video players showcasing our restaurant, signature dishes, drinks and offline poker nights.
Third-party cookies operate under the privacy and cookie policies of the providers that set them. We aim to work only with reputable partners and do not authorise any third party to use cookies on our site for real-money gaming, betting promotions or gambling services.
You can control many third-party cookies through our cookie settings where available, or by adjusting your browser preferences as described below.
Cookie Preferences and Control
You have choices regarding how cookies are used when you visit the Chip & Charcoal website. When you first access the site, you may see a cookie banner or preferences panel that allows you to accept or adjust non-essential cookies.
In general, you can:
- Accept all cookies to enjoy the full experience, including performance insights and helpful functionality features.
- Reject non-essential cookies, allowing only strictly necessary cookies needed for security, basic navigation and privacy settings.
- Fine-tune your choices by enabling or disabling categories such as performance and analytics, or functionality cookies.
You can revisit your cookie choices at any time by using the site’s cookie settings controls, where available in the footer or banner. Changes will affect how cookies are stored on your device for future visits.
Managing Cookies in Your Browser
In addition to using on-site settings, you can manage cookies directly through your web browser. Most browsers allow you to view, delete or block cookies for specific sites or for all websites.
The exact steps vary by browser, but usually you can:
- Open your browser’s Settings or Preferences menu.
- Locate the Privacy or Security section.
- Find the area related to Cookies, Site Data or Browsing Data.
- Choose whether to block all cookies, block third-party cookies only, or clear existing cookies.
- Optionally, add exceptions or permissions for specific websites, such as https://chipandcharcoal.com.
You can find more detailed guidance on managing cookies by visiting the help pages for your browser. Please note that blocking certain types of cookies may affect the functionality of our site, particularly for reservations, event enquiries and other interactive features.
Data Privacy and Security
Chip & Charcoal is committed to protecting your privacy and handling any data derived from cookies in accordance with applicable Australian privacy laws and regulations.
In relation to cookies and similar technologies, we:
- Use cookie data primarily in aggregated or de-identified form to improve website performance and user experience.
- Do not use cookies to store sensitive information such as payment card details.
- Implement reasonable technical and organisational measures to secure data associated with cookie identifiers.
- Limit access to cookie-derived analytics to authorised personnel who need the information to operate and improve the site.
For more information about how we collect, use and protect personal information more broadly, please refer to our Privacy Policy.